Vacancies

Membership Fundraiser

Part time – 14 hours per week – 2 day rota including weekend/bank holiday working

£8.21 per hour (guaranteed) with an uncapped generous bonus scheme paid on the number of new members recruited, for whom we successfully draw payment. OTE (£8k – £10k)

Reporting to Fundraising Manager

Main Purpose of Job

The role will involve working across a wide variety of offsite venues/locations such as county & agricultural shows, garden centres, shopping centres and retail stores, and also at Ferne events.

The post holder will be responsible for recruiting new Friends of Ferne supporters for the Sanctuary. Key to this role is having the skills and ability to inspire passion in others for the work of Ferne so they are motivated to give a monthly donation to help support the animals in our care.

MAIN TASKS AND RESPONSIBILITIES

• To recruit new Friend of Ferne supporters to Ferne Animal Sanctuary to agreed targets.
• Proactively engage with the public to motivate them to support with a monthly donation.
• Encourage new supporters to sign a gift aid declaration.
• Responsible for the collection and safeguarding of supporters’ personal details in accordance with GDPR and the Data Protection Act 2018.
• Aid Friend of Ferne retention by engaging in a positive way with our supporters.
• The enthusiasm to maintain current knowledge of our work through our website, social media platforms, publications and regular meetings with the Ferne team.
• Raise awareness of Ferne Animal Sanctuary throughout Devon, Dorset & Somerset.
• Ensure all fundraising equipment is maintained and kept in good condition.
• Ability to work closely with the Fundraising Manager & individual Giving Officer to maximise Friend of Ferne recruitment opportunities.
• Represent Ferne Animal Sanctuary in a professional and informed manner at all times, whether engaging with members of the public, staff & volunteers, or any other supporters.

The Sanctuary reserves the right to vary or amend the duties and responsibilities of the post-holder at any time according to its needs.

Job Descriptions only reflect 80% of a role and are not an exhaustive list of duties.You will be expected to carry out other activities that are within the scope of the role.

Skills & Experience

·GCSE English and Maths

·An excellent verbal communicator

·Experience of sales or fundraising in a face-to-face environment

·Ability to work under pressure

·Has the ability to motivate yourself and others around you

·Can deliver a high level of customer care

·Ability to engage with a wide range of people face to face

·Experience of delivering and achieving targets

·Excellent attention to detail

·Understanding of Microsoft office

https://www.ferneanimalsanctuary.org/wp-content/uploads/2019/03/Application-Form.docx

Application Form

Charity Shop Managers

£8.21 per hour
14 – 21 hours per week (Including alternate Saturday working) – more may be available
Based at Honiton, occasional shifts elsewhere

Ferne Animal Sanctuary is an animal charity that looks after unwanted and abandoned domestic and farm animals for over 80 years. To support our work we currently run three charity shops in Chard, Ilminster and Crewkerne. We are now looking to recruit a Manager to be based largely at our new Honiton shop but with flexibility to support our  other shops. You will be responsible for the day to day running of the shop, supported by the Charity Shops Manager based at our Chard shop.

Ideally with charity shop experience, you will have the energy and enthusiasm to drive the shop forward as well as a passion for retail. IT literate and numerate you will be comfortable with cash handling and shop performance monitoring. A driving license is essential.

To apply please download the job description and person specification from our website www.ferneanimalsanctuary.org. Send your CV to hr@ferneanimalsanctuary.org or post to Human Resources, Ferne Animal Sanctuary, Chard, Somerset, TA20 3DH.

Charity Shop Manager Person Specification

Application Form

Part Time Receptionists

Hours: 21 hours excluding 1 hour for lunch, Friday, Saturday, Sunday (bank staff also required)

Salary: £8.21 per hour

Location: Wambrook, Chard, Somerset

Overview of the Organisation

Set in 52 acres of glorious Somerset countryside, high in the Blackdown Hills, Ferne Animal Sanctuary has been saving the lives of unwanted and abandoned animals for over 75 years. We provide refuge for domestic animals, farm animals and horses. We work hard to re-home the cats and dogs that find their way into our care, other animals remain at Ferne to enjoy the rest of their lives in the peace and tranquillity that the Sanctuary offers.

Role Overview

An exciting opportunity has arisen within the Re-homing Dept for a weekend receptionist. You will be the first port of call for customers on the telephone and in person, delivering a friendly and welcoming Reception service to the Sanctuary ensuring delivery of excellent customer service. Within this role you will also deliver a comprehensive, timely and efficient administration service to the sanctuary. You will work closely alongside the other administrative and Re-homing staff, reporting to the Administration Supervisor and Re-homing manager.

The ideal candidate will be highly organised and able to deal with customer and staff inquiries on e mail, telephone and through the post. They will be proficient in office systems and MS Office software, and have a basic knowledge of Content Management systems to update the website and internal record keeping systems. They will strive to provide excellent customer service at all times, both internally and externally, and understand that strong communication is key to this role. The ideal candidate will be an enthusiastic and helpful all-rounder, occasionally helping out in other areas where required, and will be calm and trustworthy, responsible for handling cash and understand the importance of health and safety of themselves and their colleagues.

Due to the location and the role it is essential you have to access to transport and have the ability to independently travel, as flexibility is key to this role.

Application Form

Retail Assistants – Volunteers

You don’t need a reason to help animals, so why not volunteer in one of our charity shops today!

Want to improve your CV, meet new people and have fun whilst supporting the work of Ferne Animal Sanctuary? Why not consider becoming a Ferne retail volunteer?

Our Crewkerne, Chard & Ilminster charity shops, and on-site gift shop, are looking for retail assistants. Our charity shops sell a range of donated clothing, accessories and childrens toys, with our lovely little gift shop selling an array of carefully selected products and produce. We need volunteers to help us sell these fantastic products to our customers and local supporters.

As little as four hours a week volunteering in one of our retail stores could make a real difference to the lives of the animals in our care, as well as bringing fulfilment and enjoyment to you.

Please download the below Volunteer Application Form and email to volunteering@ferneanimalsanctuary.org or alternatively post to Volunteering Department, Ferne Animal Sanctuary, Chard, Somerset, TA20 3DH.

 F.A.S Volunteer Application Form Issue 1.2 Jan 2019