Frequently Asked Questions
Is the sanctuary open all year?
Yes. We are open every day except Christmas Day and New Year’s Day. In the summer the sanctuary is open from 10.00 am until 5.00pm with last entry at 4.00pm. In the winter the sanctuary opens at 10.00am and closes at dusk with last entry one hour before.
What can I expect to see?
Ferne is first and foremost an animal sanctuary. We have over 300 resident animals but we don’t make them perform for visitors! This means that we cannot guarantee what animals you will see. This is why we only make a modest admission charge.
How long should I allow for my visit?
Most of our visitors spend 2-3 hours wandering around and enjoying the sanctuary, many stay much longer and treat themselves to a delicious lunch in the café.
Is Ferne accessible to wheelchair users?
Ferne has a very good network of tarmac paths but due to the operations of the sanctuary we have a large number of gates so we recommend that wheelchair users are accompanied by an able bodied person.
Do we have to pay to park?
Parking at the sanctuary is free but space is limited so we recommend you arrive early to avoid disappointment.
Do you have a café?
There is a café on site serving delicious meals and snacks as well as cream teas and home made cakes.
Can I bring my dog?
Well behaved dogs are welcome to visit the sanctuary. They must be kept under control on a short lead. Dogs are also welcome in the café.
Sanctuary entry purchased through Groupon
All vouchers purchased through Groupon must be validated through Groupon’s website prior to arrival at the Sanctuary. Ferne reserves the right to refuse entry to any voucher holders who have not validated their vouchers before arrival, due to the limited number of Groupon bookings permitted each day. Please visit https://www.groupon.co.uk/faq for more information on this offer.
How can I contact the Sanctuary?
If you have a specific query about visiting the sanctuary please email firstname.lastname@example.org or ring us on 01460 65214.