Our procedure is as follows

We have put in place a temporary new process which involves minimum contact in line with the government restrictions. This process has been approved by the government and is as follows:

Complete the on-line enquiry form i.e. click on ‘ENQUIRE ABOUT ME’ displayed underneath the photo of the dog or cat you are interested in.
Once your enquiry has been processed, you will receive an e-mail or phone call from the re-homing team to give you some more information about the animal you are interested in.
You will be asked to provide a video showing your home & garden e.g. height of fencing, cat flap etc. We will talk you through what is required.

All paperwork will be sent to you electronically for completion.

Once approved, if you are rehoming a dog, a date will be arranged for you to meet your chosen dog at the Sanctuary, our staff will ensure all social distancing guidelines are adhered to, if you are rehoming a cat, our cattery remains closed for viewing, so the introductory meeting will be completed via a video link.

You will receive on-going support from the Sanctuary and a post home visit will be carried out when current restrictions have been lifted.

The dogs & cats can be found on the rehoming pages of our website. You will be able to see pictures of the dogs and information about their temperament, pictures of the cats and their preferences and the type of home they each need.

If you see a dog or cat that you are interested in, call us on 01460 65214 or email us at and we will contact you for further information and match you with a suitable dog or cat. 

Staff will discuss the animal’s temperament and any special requirements the animal needs. 

If you are in rented accommodation we will require written permission from your landlord/housing association. 

Each dog or cat will have had a health check, been wormed, had flea treatment and been vaccinated.  They will also be neutered (as long as this is medically possible).  It is part of the adoption agreement that you will have your dog or cat neutered if it has not already been carried out -it is your responsibility to see that this is done. (Failure to do so may result in the dog returning to Ferne).

All dogs or cats will be micro-chipped.  Dogs will need a collar and tag inscribed with your name and address; this has been a legal requirement for dogs since April 2016. Your chosen dog or cat will come with 4 weeks FREE Pet Plan insurance.  Naturally, with the expense of veterinary bills, we would strongly recommend that you keep your pet insured, but it is your decision which company you choose. 

On re-homing, we ask for a minimum donation towards the work of the Sanctuary; this will enable us to continue providing refuge for unwanted animals and help towards some of our costs. 

Once the dog or cat has been adopted, we will always be available to offer support and advice and will help you in any way we can. 

Points to consider

 That you have enough time to spend with your dog or cat

A dog should not be left on its own for longer than 5 hours and must be able to go to the toilet and exercise. A cat needs access to the outside and to have quality time spent with it every day.

The amount of exercise your dog will need

A dog needs regular daily exercise (at least twice a day) regardless of weather conditions.

Grooming requirements

Breed and coat type will affect the amount your dog or cat moults. This will determine the amount of grooming (and vacuuming) required.

The costs involved

Food; veterinary bills; vaccinations; worming; flea treatments; neutering and unexpected veterinary bills for illness or injury. Pet insurance is advisable.

Making arrangements while you are away on holiday

 Boarding kennels/cattery; pet sitter.

House training

Even an adult dog or cat when settling into a new home may have accidents. Be prepared for some re-training and cleaning if necessary.

Chewing and destructive behaviour

This can be a result of boredom, stress or habit. Some re-training/behavioural work may be required.

That you are happy to deal and cope with any problems that may arise

It is likely that you will have some problems with a rescued dog or cat which will require calm, gentle handling, a lot of patience and consistency.